Cobra33 takes every member's privacy seriously. This document clearly explains what data we collect, why it is needed, how it is protected, and your rights as the owner of that data. No convoluted legal language — we wrote this so you can genuinely understand it.
Here is how cobra33 manages the personal data of every Malaysian member — straightforward, transparent, and trustworthy
All data you submit to cobra33 — from registration details to financial transaction information — is protected with 256-bit SSL encryption. This is the same security standard used by Maybank, CIMB, and other major Malaysian financial institutions.
256-bit SSLCobra33 has never sold and will never sell members' personal data to any third party for marketing, commercial analytics, or any other purpose unrelated to platform operations. Your data belongs to you — it is not a commodity for us to trade.
No Data SalesData is retained only for as long as required by operational needs and legal obligations. Cobra33 uses servers protected by a layered access control system — only authorised personnel who genuinely need access for specific tasks are permitted to view member data.
Restricted AccessYou have the right to know what data we hold about you, request a copy of it, correct any inaccurate information, and in certain circumstances, request its deletion. All such requests can be submitted to the cobra33 support team via email or Live Chat.
Your Full RightsThe cobra33 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and international data protection standards applicable to licensed platform operations. Your rights as a data subject are fully protected under this legal framework.
PDPA 2010 CompliantYou may opt out of marketing communications from cobra33 at any time — either through your account settings or by contacting our support team. Your preference will take effect within 48 hours and you will not receive any further promotional communications after that.
Easy Opt-Out| Data Type | Example | Purpose | Shared? |
|---|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Age verification, KYC, fraud prevention | No |
| Contact Data | Email address, phone number | Account communications, support, security notifications | No |
| Financial Data | EWallet account number, MYR transaction history | Deposit & withdrawal processing, AML | No |
| Game Data | Betting history, games played | Auditing, fairness, fraud detection | No |
| Technical Data | IP address, device type, web browser | Account security, unusual location detection | No |
| Cookie Data | Login sessions, language preferences, analytics cookies | User experience, platform performance | Limited (analytics) |
Cobra33 only collects data that is strictly necessary to provide a safe, fair, and responsible service. We do not collect data excessively or for purposes unrelated to platform operations. The following are the categories of data we collect:
Data you provide directly:
Automatically collected data:
Every piece of data cobra33 collects serves a specific purpose. We do not use your data for undisclosed or unexpected purposes. The following are the primary purposes for which data is used at cobra33:
Cobra33 does not sell, rent, or share members' personal data for marketing or commercial purposes with any third party. However, there are limited situations where data may be shared with other parties in order to keep the platform running:
Cobra33 invests heavily in security infrastructure to ensure that members' personal data is protected at every stage — during transmission, during processing, and during storage.
In the event of a data breach: If cobra33 detects a data breach affecting members' personal information, we will notify affected members within the timeframe required by applicable law, including details of the data involved and the protective steps you should take. Contact cobra33 support if you suspect your account may have been compromised.
Cobra33 does not retain data longer than necessary. Retention periods are determined by a combination of operational requirements and applicable legal obligations:
Once the relevant retention period expires, data will be securely deleted using industry-standard data disposal procedures. For accounts closed due to terms violations (fraud, money laundering, etc.), data may be retained longer if required for ongoing investigations or legal proceedings.
Cobra33 uses cookies and similar technologies to make your experience on the platform smoother and more secure. Cookies are small data files stored in your web browser when you visit the cobra33 website.
There are three categories of cookies that cobra33 uses:
For any queries relating to data privacy or to submit a data rights request, please contact us:
Under Malaysia's Personal Data Protection Act 2010 and cobra33's policy, you have the following rights with respect to your personal data
You have the right to request a copy of the personal data cobra33 holds about you. We will provide this information within 21 days of receiving a valid request.
If your personal data is inaccurate or outdated, you have the right to request a correction. Updates to your address, phone number, or other details can be made via your account settings or through cobra33 support.
Under certain circumstances, you may request the deletion of your personal data. This right is subject to legal data retention obligations that may override your request in some situations.
You have the right to object to the processing of your data for direct marketing purposes at any time. Once an objection is received, cobra33 will immediately stop using your data for that purpose.
You have the right to receive your personal data in a structured, machine-readable format. This allows you to transfer your data to another service provider should you choose to do so.
In certain circumstances — such as when the accuracy of data is disputed or a deletion request is under review — you may ask cobra33 to temporarily restrict the processing of your data.
To submit any data rights request, email us at support@cobra33.best with the subject line "DATA RIGHTS REQUEST" along with your account number.
Cobra33 strictly prohibits the use of the platform by anyone under the age of 18. Our platform contains gambling content that is unsuitable for children and minors, and we have both a legal and moral responsibility to ensure this protection is enforced.
Cobra33 does not knowingly collect any personal data from individuals under the age of 18. If we discover that personal data from a minor has been collected without proper age verification, we will take immediate action to delete that data and close the account.
If you suspect that a minor has accessed or is currently using the cobra33 platform, please contact our support team immediately at support@cobra33.best. All such reports will be handled with the highest priority and in strict confidence.
Cobra33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, applicable legislation, or the way the platform operates. The revised Privacy Policy will be published on this page with the latest update date.
For material amendments — meaning changes that significantly alter how we use or protect your data — cobra33 will endeavour to notify members via their registered email or in-account notification before the changes take effect. This gives you the opportunity to review the updates and make an informed decision about your continued use of the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or how cobra33 handles your personal data, we encourage you to reach out to us directly. We are committed to providing clear and helpful responses within a reasonable timeframe.
We aim to respond to all privacy enquiries within 72 working hours. For more complex data rights requests — such as full data access requests or deletion requests — processing may take up to 21 calendar days in accordance with applicable legal requirements.
Answers to the most frequently asked questions from members about how cobra33 manages personal data
Cobra33 builds trust not through words, but through action — real encryption, clear policies, and a consistent commitment to every member's privacy. Join over 250,000 Malaysians who enjoy peace of mind with cobra33.